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CUSTOMER CARE

We pride ourselves on providing our customers with extraordinary customer service. We are committed to understanding the needs and wants of every customer shopping with us!

Have any questions or concerns? 

We’re always ready to help!

 

 

Send us an email to:

mi2013familia@gmail.com

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RETURNS

We do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read service description before making a purchase.

FAQ

Do you provide International delivery?

 

We do not provide international delivery but hope to in the near future.

 

How do I return an item?

 

All sells are final. Although, we do offer layaway.

 

What is your returns policy?

 

We do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you've carefully read service description before making a purchase.

How do I track my order?

 

You will recieve a tracking number for the United States Postal Service (UPS) when your order has been shipped.

 

How can I contact your couriers?

 

You can visit them on their website here: https://www.ups.com/us/en/help-support-center.page?

 

How can I contact you?

You can visit us on any of our social media profiles or contact us directly at mi2013familia@gmail.com

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